Technical Writer developing Salesforce Trailhead learning modules for the Salesforce Lightning Design System (trailhead.salesforce.com) as part of a new User Experience Designer certification. Trailhead successfully launched in 2021 as part of a new Superbadge for designers and developers.

Find content here: trailhead.salesforce.com/content/learn/modules/systems-design-with-slds
(Complete copy document)

Collaborative part-time strategist position required remote coordination with a UX team of engineers and designers based in California and Florida. Research-intensive project included outlining and writing copy on the topic of systems design for online learners engaging with Salesforce software.

All goals and key deadlines met in launching e-learning site focused on high-level technological, as well as human-centered, concepts.

Recruited and contracted by Creatives On Call (creativesoncall.com) to strategize content, write quizzes, and work closely with online editors and subject experts in user experience design. Acted as Project Manager with illustrators and developers. Worked with new technologies, including the Lightning Design System platform, Slack, Quip real-time collaborative documents, and Salesforce's agile accelerator GUS (Grand Unified System) for software and learning module deployment.

Update June 2021: Adam Doti (Salesforce VP / Principal Design Architect & Product Owner) who I worked with in 2020 on this project just announced the new User Experience Designer certification. Available through Salesforce, the Trailhead I worked on is part of this popular UX program.

medium.com/trailhead/new-salesforce-ux-designer-certification-c5bea0a74ab7

trailhead.salesforce.com/credentials/userexperiencedesigner

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